Emre Optik

EMRE OPTİK

An Optical Experience Center…

“Thanks to Silmo Istanbul, we have the opportunity to closely follow global optical trends and experience innovations in the sector firsthand.”

Hello Mr. Elmas. Could you please introduce yourself to our readers and share the founding story of Emre Optik?
Hello, I am Ilyas Elmas. The foundations of Emre Optik date back to a family initiative established in Izmir in 1978. At a time when the optical sector had not yet reached today’s level of technical and aesthetic maturity, the need for reliable guidance in selecting the right eyewear was already quite evident. We have never positioned this profession merely as a commercial activity. Instead, we have always approached optics as a field of expertise that directly contributes to quality of life. Over the years, this perspective has evolved into a strong corporate culture shaped by continuity, trust and accumulated knowledge. Today, Emre Optik represents a well established brand identity in the Aegean Region, operating across multiple locations while successfully integrating traditional expertise with a contemporary understanding of optics.

Emre Optik has built a strong retail network across the Aegean Region today. What has been your core strategy throughout your growth journey?
Our approach to growth has never been driven by rapid expansion. Our primary focus has always been to build sustainable trust. In every region where we operate, our main strategy has been to accurately understand customer expectations and deliver high quality solutions that meet those needs. The combination of the right product, the right consultancy and a consistent commitment to quality has played a decisive role in our development. At the same time, we have expanded our portfolio by incorporating global brands, increasing both aesthetic and technical diversity. This has allowed us to establish a balanced and versatile product structure that appeals to different customer segments. We have also chosen to adapt to the dynamics of time and changing conditions. In this context, our recent investments in digitalization have significantly expanded our reach, creating a strong structure that complements the physical store experience. This integration through digital channels has enabled us to establish a more seamless and multidimensional communication with our customers.

Operating in diverse locations such as Didim, Karsiyaka, Foca and Bodrum, how does this variety influence your customer expectations and sales approach?
Each location has its own unique customer profile and aesthetic perception. For this reason, we position each of our stores by taking into account the dynamics of its surrounding environment, adopting a locally responsive structure rather than a standardized approach. In touristic regions, the influence of international visitors brings more diverse and trend driven preferences to the forefront, while among local customers, expectations tend to focus more on functionality, comfort and long term use. For instance, in destinations such as Bodrum, there is a strong demand for style and fashion oriented sunglasses, whereas in more residential areas, everyday comfort becomes a priority. By taking these differences into account, we continuously refine both our product range and in store experience on a micro level, developing a service approach that is tailored to each specific location.

You position Emre Optik as an ‘optical experience center.’ How do you reflect this approach in your in store service processes?
Eyewear is not merely a visual accessory. It is an object that directly influences an individual’s style, comfort and overall quality of daily life. This perspective forms the foundation of all our in store service processes and is reflected at every point of customer interaction. For this reason, we approach our stores not simply as spaces where products are presented, but as multidimensional experience centers. We offer our customers a holistic service that includes frame selection based on facial anatomy, lens recommendations tailored to usage needs and personalized style consultancy. Our goal is to support each customer in making a well informed choice that best suits their needs, while ensuring a highly satisfying and seamless experience throughout the process.

When building your product portfolio, how do you maintain the balance between brand, style, quality and price?
A product’s technical performance is just as important as its aesthetic appeal. For this reason, when curating our portfolio, we pay close attention to establishing a balanced structure between design, durability and comfort. At the same time, by offering alternatives across different price ranges, we make it possible for every customer to access a product that aligns with their expectations. By bringing together different segments in a well balanced way, we create a structure that responds to both accessible and premium demands. This approach enables us to maintain a strong balance between accessibility and quality, which is central to our brand identity.

Which optical and sunglasses brands perform best in your stores?
The sunglasses category stands out as a high demand segment, particularly under the influence of seasonal dynamics. The increased activity during the summer months makes our product variety and stock management in this category more dynamic. At the same time, optical frames and advanced lens solutions also hold a significant place within our portfolio. International brands such as Ray-Ban, Persol, Prada and Miu Miu are frequently preferred by our customers. In addition, by offering a well balanced product range across different price segments, we continue to appeal to a broad customer base. Our product diversity stands out as a key factor that both strengthens brand loyalty and supports new customer acquisition.

How do you support this wide product diversity across different segments through your stock management?
The optical sector is highly dynamic, with trends evolving rapidly. This requires a flexible structure in stock planning that allows for quick and effective decision making. For this reason, a data driven approach to stock management plays a critical role. We regularly analyze sales data and closely monitor regional differences in demand. At the same time, we take into account seasonal fluctuations and product level performance, actively reshaping our stock distribution accordingly. Based on these insights, we periodically revise our collections to maintain alignment with current trends while optimizing stock efficiency in a more controlled and effective manner. Our goal is to establish a balanced stock structure that ensures product availability while minimizing unnecessary inventory load.

You expanded your physical retail experience into digital platforms in 2014. Could you share how online sales have contributed to Emre Optik?
Digitalization marked a significant turning point in the development of our brand. This step went beyond simply creating a new sales channel and substantially strengthened both our reach and our communication capabilities. Through our online sales platform, we have been able to move beyond geographical limitations and connect with a broader customer base across Türkiye. Being able to offer the same level of service quality to customers in different cities has reinforced our brand perception on a more consistent and reliable foundation. At the same time, digital platforms allow customers to explore products in greater detail and gain deeper insight into the brand, creating a structure that complements the in store experience. Through this integration, we have succeeded in delivering a seamless journey between physical stores and digital channels, making customer satisfaction more sustainable.

How would you define your service approach during and after the sales process?
The optical sector is inherently built on trust. For this reason, we do not view the sales process as a single transaction, but rather as the beginning of a long term relationship. Customers expect accurate guidance when choosing a product they will use for an extended period. At this point, we place great importance on making the process more informed and secure through careful needs analysis, clear communication and personalized recommendations. Transparency, accurate product guidance and strong after sales support form the foundation of our business model. Following the purchase, we continue to support our customers through services such as maintenance, adjustments and technical assistance. The fact that our customers return to us years later is the strongest indication of the relationship we have built.

What are your thoughts on the development of the Silmo Istanbul Optical Fair and its contributions to the industry?
Silmo Istanbul Optical Fair stands out as one of the most important meeting points in the optical sector. It is a powerful platform where new collections are showcased, trends are shaped and industry professionals come together. Thanks to Silmo Istanbul, we have the opportunity to closely follow global optical trends and experience innovations in the sector firsthand. We also find it highly valuable that the fair increasingly focuses on professional education through initiatives such as the Silmo Istanbul Academy, and that it supports and encourages industry professionals through awards like the Silmo Award Istanbul.

Thank you for your time. Finally, we would love to hear your thoughts on 4 your eyes.
We believe that publications that enhance the flow of information within the optical sector hold significant value. Platforms such as 4 your eyes serve as an important reference point for both industry professionals and readers with an interest in optics. We believe that such initiatives will continue to contribute to the development of the sector, and we would also like to extend our thanks for this interview.

May 2026

Elit Optik

Elİt OPTİK

Bringing Vision and Value to Konya

“Our Elit Optik street store was selected as the 2nd Best Store in Türkiye at the Silmo Award Istanbul. We are proud of this prestigious award, which honors our efforts and strengthens our professional motivation.”

Hello Mr. Osman Baharoğlu. Could you please introduce yourself to our readers and tell us about your journey into the optical sector?
Hello, I was born in Konya in 1983. I completed my entire education in Konya. I entered the optical sector in 2002 and have been passionately practicing my profession ever since. After completing my military service, I got married in 2007; my wife is a teacher. I am a father of one daughter and one son. In 2008, I established my own business by opening my first store. Today, we operate six stores in different locations across Konya. My interest in this sector was sparked by my fascination with sunglasses since childhood. Over time, realizing that eyewear is not only a necessity but also an element of style and identity further strengthened my commitment to this field.

How did your experiences in Istanbul and Ankara shape your retail approach in Konya?
The experience I gained in major cities like Istanbul and Ankara, especially in shopping malls with high customer traffic, has been extremely valuable for me. In these cities, I had the opportunity to observe that optical retail is not only about selling products but also about managing an overall customer experience. I closely witnessed how global brands are presented, the language of in-store communication, the relationship built with customers, and the importance of following trends. Istanbul, in particular, with its constantly evolving dynamic as a fashion hub, significantly broadened my perspective. By bringing all this experience back to Konya, I aimed to offer a more contemporary, more conscious, and stronger retail understanding to my customers. I believe this approach has played an important role in helping us stand out in our city.

What was the optical retail landscape like in Konya when you opened your first store in 2008? What were your goals at the time?
In 2008, the optical sector generally had a more traditional structure. Most stores were located around hospitals, and services were mainly focused on basic vision needs. Eyewear was not yet perceived as closely connected with fashion as it is today. To be honest, we were also part of this structure at the beginning. However, we believed that this perception needed to change. We started to communicate that eyewear is not only a healthcare product but also an important accessory that reflects personal style. By introducing concepts such as brand, quality, and aesthetics to our customers in the right way, we became part of this transformation. During this process, we not only improved ourselves but also helped transform our customers’ perspective. Today, I believe this approach has contributed to bringing a different vision to the optical sector in Konya.

How would you define Elit Optik’s growth journey to six stores and the innovations you have introduced?
Reaching six stores in 17 years is not only a numerical growth for us but also a story of development built on trust. From the very beginning, we have taken our work seriously and established a strong bond with our customers. We introduced high-end brands to Konya that were previously difficult to access and usually available only in major cities. We also partnered with premium lens manufacturers and invested in advanced lens cutting machines and focusing measurement devices. We ensured that our team received training in sales and marketing. At this stage, we took significant financial risks, but we have seen the rewards in the long term. Enabling people to access the same quality and variety in their own city, without having to travel elsewhere, has been a major source of motivation for us. In many ways, Elit Optik’s growth journey has progressed in parallel with the transformation of the optical retail mindset in Konya.

What strategy do you follow when building your brand and product portfolio? How would you describe the customer profile in Konya?
When building our product portfolio, we aim to create a balanced structure that appeals to all segments. What matters most to us is ensuring that every customer who visits our stores can find an option that suits both their style and budget. Today, we carry more than 30 brands in our stores. We bring globally renowned brands such as Cartier, Gucci, Saint Laurent, Bottega Veneta, Prada, Miu Miu, Versace, and Dolce & Gabbana together with our customers. In recent years, the customer profile in Konya has become significantly more conscious. Preferences are no longer driven solely by price; quality and design are now key factors. We aim to meet these evolving expectations by offering a well-curated and diverse product range.

How do you maintain the same level of service quality across all your stores?
One of the most challenging aspects of growth is maintaining consistency. We prefer a systematic approach in this regard. Across all our stores, we use Cyber Optic and barcode systems to manage stock and sales processes. We make a conscious effort to work with experienced and dedicated teams. Employee satisfaction is a priority for us, as a happy team directly reflects on customer satisfaction. At the same time, creating a sense of belonging within the team is very important to us. We strive to build not just a workplace, but a family-like environment in our stores. This approach, which also includes our customers, ensures that our service quality remains consistent across all locations.

What role do technological investments play in your retail approach?
In the optical sector, technology is one of the most important complementary elements of service quality. As we never compromise on quality, we use state-of-the-art lens cutting machines and focusing measurement devices in our stores. We ensure that these devices are regularly maintained to keep their performance at the highest level. Accurate measurement and correct application form the foundation of customer satisfaction. Therefore, we do not see our investment in technology as a cost, but as an indispensable part of delivering high-quality service.

How have your leadership experience at Konyaspor and your involvement in civil society influenced your business life?
Being part of initiatives that contribute to my city and create value has always been important to me. I have had a special interest in football since a young age; I can say that I am a Konyaspor supporter by nature. For this reason, serving as Vice President of Konyaspor for two terms and taking an active role within the organization was both a proud and highly responsible experience for me. During this period, I built a strong network and gained a deeper understanding of how concepts such as trust, reputation, and human relations translate into business life. When you deliver the right results in such roles, it positively reflects both on your personal reputation and on the brand you represent. Being visible in the public sphere, when managed correctly, becomes a significant advantage in strengthening brand awareness and credibility.

What are Elit Optik’s future plans? Are you aiming to open new stores?
We closely monitor current economic conditions and developments in the sector. In the short term, we do not have plans to open a new store. However, in the long term, our goal is to expand the number of our stores and establish Elit Optik as a more widespread brand across Türkiye. While growing, our priority is to take solid steps and maintain our existing quality standards.

What would you recommend to young opticians and entrepreneurs entering the sector?
Young professionals entering this field must first invest in their own development. It is not enough to rely solely on theoretical knowledge; practical experience gained in the field is essential. It is not possible to become a master without first going through the apprenticeship stage. I would advise them to be patient, open to learning, and respectful towards their profession.

How do you evaluate the development of Silmo Istanbul Optical Fair and its contribution to the sector?
It is a fact that Silmo Istanbul Optical Fair is an indispensable meeting point for our sector. I believe it is a very strong platform where all stakeholders come together and where innovations and trends can be closely followed. Moreover, this year we had a completely different experience at this valuable event, which we have been visiting for years and where we source products for our stores. Our Elit Optik Street store was selected as the 2nd Best Store in Türkiye at the Silmo Award Istanbul. We are proud of this prestigious award, which honors our efforts and increases our professional motivation. We would like to once again thank the Silmo Istanbul team and the Silmo Award Istanbul jury for bringing these awards to the sector.

Thank you for this valuable interview. Finally, could you share your thoughts about 4 your eyes?
I would like to thank the entire 4 your eyes team for presenting developments in the optical world through high-quality content. Your publications make a significant contribution to the sector both technically and visually. I consider it a valuable resource for closely following the industry. I wish you continued success.

April 2026

Saydam Optik

SAYDAM OPTİK

A Store Built on Experience and Trust

“I believe Silmo Istanbul is also a guiding light for opticianry students and for our young colleagues who are planning and shaping their future in the sector.”

Hello Mr. Saydam. Could you please introduce yourself and tell us how your business life began and how you entered the optical sector?
Hello, I am Oytun Saydam. I was born in Malazgirt in 1984 as the child of a civil servant family. I started my business life in 2008 in different sectors such as technology, electronics and Gsm. For many years I operated in import, export, wholesale and retail sales as well as technical service and spare parts. This process provided me with a strong foundation both in commercial discipline and customer relations. My introduction to the optical sector happened thanks to crossing paths with Enes Kadir Yaman, who is now my business partner. When his opticianry education and sector experience came together with my commercial background, the idea of starting a new journey emerged naturally.

The result of this partnership was Saydam Optik. Could you talk about the process of establishing your store and the contributions of your partnership to your business?
We turned our store idea into a concrete project in the summer of 2023. We decided on a location in Adapazarı, the central district of Sakarya, at a point opening onto Çark Street with very dense pedestrian traffic. In selecting the location, we evaluated criteria such as ease of transportation, the presence of nearby healthcare businesses and pharmacies, and proximity to the city square. By visiting Silmo Istanbul we took important steps regarding brand agreements and the store infrastructure. Thanks to this planning, which progressed simultaneously with the architectural process, we were able to bring the store to life in a short time. Throughout my business life I have observed that people who truly love their work and carry it out with dedication always make a difference. Mr. Enes is someone who grew up in the sector, completed his education in this field and knows store operations closely. I, on the other hand, have more experience on the commercial structure, organization and business development side. When these two different backgrounds came together, a strong balance emerged. Over time we built not only a business partnership but also a strong bond of friendship. As we grow the store together, I can say that we move forward shoulder to shoulder.

In a short time you started working with world brands and boutique brands. What kind of strategy did you follow when selecting brands?
When planning the store, our main goal was to build a sense of trust. The originality of the products, the price performance balance and the customer profile we wanted to address were at the center of our decisions. While world brands create trust in consumers, boutique brands give the store character. By following current trends, brands with strong marketing power and models that resonate on social media, we created a balanced portfolio. In fact our approach was simple, but presenting the right product at the right time and in the right way was the most important point. Companies such as Luxottica, De Rigo and Safilo Group include many globally known brands within their structure. Working with these brands requires meeting certain commercial criteria. After completing agreements with these large companies, our portfolio became significantly stronger. In particular, strong after sales services provide a great advantage in terms of customer trust. We were aware that such collaborations are very valuable for a new store both in terms of recognition and building trust.

Your store design offers a simple and reassuring atmosphere. What were your priorities when planning the interior architecture?
We believe it is important to entrust the right job to the right people. When Mr. Enes’s years of retail experience, my commercial observations and professional architectural support came together, a balanced result emerged. We had an area of approximately 40 square meters and we needed to use this space with maximum efficiency. We paid attention to ensuring that every centimeter of the area had a function. In this way we created a small but strong store identity. Our goal was to establish a layout that feels visually spacious while also being operationally functional. The shelving systems, showcases and workshop area were planned to support the sales flow. Despite the limited space we created a structure where we can display approximately 3,000 products in an orderly and understandable way. Our aim was for customers to feel trust and simplicity rather than confusion the moment they enter the store.

You managed to establish a strong stock structure during a period when supply processes became more difficult. How did you manage this process?
In the post pandemic period supply chains were quite challenging. However, the fact that we had already contacted some companies before the store opened provided an advantage. Even though we could not reach all the brands we had planned at the opening, we quickly included the products we were able to access in our stock system. Although many brands could not make it to the store opening, we made every effort to add as many products as possible to our inventory and our preliminary accounting system. The location of our store also enabled us to receive positive feedback very quickly from the first day of opening. In addition, we invested early in technical service and workshop infrastructure for our store. We believe that one of the most important advantages and freedoms of being a street store lies here. Thanks to our spare parts and service preparation, we can respond to customer needs immediately.

Your participation in De Rigo’s Vogue presentation event in Bodrum was a remarkable development. What does this invitation mean for you?
As we continue our journey with Saydam Optik and turn our dreams into reality, the successful progress of our sales gave us the courage to hold more product stock. Being invited to such presentations by major companies like De Rigo was certainly among our plans. However, these types of events usually require a purchasing quota. In the province where we operate there were only five stores capable of meeting this quota. Being added to this invitation as a +1 store in our first year after opening showed that we had achieved the right momentum in a short time. This situation may be perceived as ordinary for some optical stores, but we see a newly opened optical store proving itself in such a short period as a success story and we welcome it with pride and happiness.

We know that you have agreements with trade unions. What was your main aim with these collaborations and how did they affect your store traffic?
The Marmara Region hosts about 60 percent of our country’s factories. The city where we are located is an industrial center for many well known brands and all of them are registered with trade unions. Considering these factors, we planned to increase our store traffic by offering privileges to union members. In fact this means a mutual loyalty agreement. With the support of my close circle and especially my father, who is a bureaucrat, we also held meetings with unions in the field of education. By bringing these meetings together on common ground, we offered privileges such as discounts and campaigns to union members. In this way we were able to connect the brands we carry with the right consumers.

As Saydam Optik, what are your main criteria for achieving customer satisfaction?
In all my previous business experiences I have always seen the customer not merely as someone who makes a purchase, but as a benefactor with whom we build a long term relationship based on trust. Since the optical sector is directly connected with health, we act with even greater sensitivity in this regard. Because their health is involved, guiding customers correctly is extremely important. In optical eyewear, directing customers toward the right lens and frame selection is essential. With sunglasses, our priority is to explain clearly that they are not just accessories but also have protective features that contribute to eye health. We are certain that customer satisfaction, trust and respect can only be achieved under these conditions. We also believe that the greatest indicator of satisfaction is returning customers. Thanks to the customers who visit our store again with their satisfaction and positive feedback, we see that we are on the right path and we take rightful pride in this.

How do you evaluate the development of the Silmo Istanbul Optical Fair and its contribution to the sector?
Every year optical stores, manufacturers and distributors meet at the Silmo Istanbul Optical Fair. I believe Silmo Istanbul is also a guiding light for opticianry students and for our young colleagues who are planning and shaping their future in the sector. At the fair we have the opportunity to meet companies and colleagues who come from abroad. We are able to follow all technologies, trends and innovations related to the sector and its future. We believe that Silmo Istanbul, which brings our colleagues together, is a very important organization for our sector and creates a sincere environment of business partnership without overlooking any business whether small or large.

Thank you for your valuable interview. Finally, we would like to hear your thoughts about 4 your eyes.
Thank you for giving us a place in this issue. I should mention that my partner Enes has been a reader of 4 your eyes since 2014 and being featured in your magazine carries a special value especially for him. 4 your eyes is an important publication that keeps our sectoral knowledge and ideas up to date with its strong content. We thank the entire team for your contribution and effort for the sector and wish you continued success in your work.

March 2026

Pelin Canlı Optik

PELİN CANLI OPTİK

Warm Atmosphere Where Health and Style Meet

“Silmo Istanbul makes a valuable contribution both to refreshing our professional vision and to keeping the industry’s dynamism alive.”

Hello Ms. Canlı. Could you introduce yourself to our readers and tell us about your entry into the optical industry?
Hello, my name is Pelin Canlı. I graduated from Istanbul Bilgi University’s Public Relations department in 2019. After graduation, I worked in different fields such as digital editing and tourism, gaining experience that allowed me to engage closely with a wide range of people. My long-standing interest in fashion and clothing, combined with my desire for direct human interaction, naturally led me toward the optical industry. With this motivation, I enrolled in the Opticianry program at Istanbul Aydın University. Following my graduation, I had the opportunity to work both voluntarily and professionally at leading institutions within the sector. After nearly three years of what I describe as “being in the kitchen of the business,” gaining hands-on and in-depth experience, I finally found the courage to open my own store, which had always been my dream.

When did you decide to open your own store, and what was the biggest challenge you faced while turning this dream into reality?
The idea of opening my own store actually began to take shape in my mind on my very first day in the Opticianry program. I knew that an optical store would be the best way to reflect both my interest in fashion and my people-oriented approach. However, this idea truly became tangible after the intense three-year experience I gained while working at leading institutions in the sector after graduation. During that period, I not only learned the technical aspects of the profession but also shaped my vision of ideal retailing. The greatest challenge was taking that first courageous step out of the comfort zone of corporate life and assuming full responsibility on my own. Although I occasionally encountered prejudices related to my young age, I was able to overcome them quickly thanks to my communication background and professional competence. Seeing our guests leave the store satisfied and hearing their positive feedback remains my greatest source of pride and makes all the challenges worthwhile.

What kind of perspective did you develop to ensure that Pelin Canlı Optik would become more than just a point of sale?
Our goal is to create a warm and sincere atmosphere where everyone who walks through our door feels as if they are visiting a friend’s home rather than simply shopping. While listening to our guests, we aim not only to meet their visual needs but also to establish a subtle connection that makes them feel understood and special. Providing a calm and pressure-free environment, where people feel comfortable in front of the mirror and free to explore themselves, is our priority. When they leave, we want them to remember not only the glasses they purchased, but also the sense of trust they felt and the smile they carry with them.

Your store is located in Çekmeköy, Istanbul. What were your priorities when choosing this location?
Istanbul’s undeniable earthquake reality has made safety a primary consideration in both living and investment decisions. Thanks to its solid ground structure, Çekmeköy is one of the rapidly developing districts attracting qualified migration from the city center. Through detailed market research and feasibility studies conducted with our expert team, we clearly recognized this strategic transformation. By evaluating not only current conditions but also the region’s future potential, we decided to position Pelin Canlı Optik in Çekmeköy. Being part of this growing and dynamic structure aligns perfectly with our brand’s long-term goals.

What criteria do you prioritize when selecting the brands featured in your store?
While shaping our brand portfolio, we closely follow both local and global optical trends as well as international fashion weeks. We analyze data to identify the collections that best match the demographic structure and purchasing habits of our region. Alongside well-known brands, we also place strong emphasis on niche labels that differentiate us through quality and design. In order to appeal to different customer segments, we have created a balanced and dynamic product mix ranging from accessible luxury to premium. In this way, we are able to present global fashion simultaneously in our Çekmeköy store, offering a local experience with a global vision.

Which brands are most preferred by Pelin Canlı Optik customers, and how would you describe your customer profile’s approach to fashion trends?
We observe that our customers’ preferences reflect a balanced mix of global fashion leaders and design-oriented boutique brands. Rather than gravitating solely toward the most dominant mainstream labels, customers are becoming more conscious and are increasingly seeking distinctive pieces that align with their lifestyles while combining quality and aesthetics. We actively support this awareness through our approach. Our priority is not the name on the label, but finding the solution that best suits the individual’s facial anatomy and personal style.

You emphasize that you offer personalized optical solutions in your store. Could you elaborate on this approach?
I believe that our profession goes far beyond simply fitting prescription lenses into frames. For us, a personalized optical solution means designing an identity that aligns with the customer’s lifestyle and style. We begin the process by listening carefully and accurately assessing their needs before moving on to technical measurements. Together with my team, we present options with the precision of a style consultant, selecting frames that best complement the individual’s facial structure and skin tone. You will never encounter a pushy sales policy in our store. On the contrary, we create a free and comfortable space where customers can take their time trying different options. Our goal is for each person to leave not only seeing clearly, but also feeling happy with the reflection they see in the mirror. By blending technical expertise with an aesthetic perspective, we transform eyewear selection from a necessity into an enjoyable experience.

When evaluating the most suitable solutions for your customers’ visual health and personal style, what are your top priorities?
Our primary focus is always the technical accuracy of the lenses and the anatomical compatibility of the frame with the individual. Without health, aesthetic appeal alone holds no real value. We work with advanced technological devices such as the Nidek M1000, Nidek M9000, and Grand Seiko GL 7700. By combining the precision of advanced technology with the meticulousness of craftsmanship, we provide our customers with the highest level of visual comfort and virtually zero margin for error. Once this technical foundation is ensured, we analyze the individual’s facial features, lifestyle, and personal image to select models that best reflect their character and preferences. Our most important criterion is that the wearer feels both visually comfortable and confident when they put on their glasses.

Pelin Canlı Optik is just one year old. Could you share your short- and long-term goals for the store?
As a young and newly established store, our priority is to firmly establish our service standards. We are focused on ensuring that the foundations we have built are solid and that we consistently deliver the experience we promise. Over time, we aim to add new services and applications on top of this strong structure. For now, our main objective is to position Pelin Canlı Optik as a reliable and sustainable brand.

What are your thoughts on the development of Silmo Istanbul Optical Fair and its contribution to the industry?
With its stable and growing position, Silmo Istanbul has become an indispensable bridge for trade and interaction not only for our country but for the entire region. I believe it plays a highly strategic and unifying role in showcasing our industry’s production strength and potential on the international stage. By bringing all stakeholders together under one roof, this organization makes a significant contribution to refreshing our professional vision and maintaining the sector’s dynamism.

Thank you for this valuable interview. Finally, could you share your thoughts on 4 your eyes?
Thank you very much for featuring us. With its broad sectoral vision and rich content, 4 your eyes serves as a constant source of inspiration, especially for young entrepreneurs like myself. I will continue to follow this publication, which truly captures the pulse of the industry, with great appreciation and respect.

February 2026

Zehra Optik

ZEHRA OPTİK

Innovative Destination Awarded Best Store

“Winning a prestigious the Silmo Award Istanbul represents an indescribable happiness and a great achievement for me. This award showed me that the vision
I have dreamed of has found its true place in the industry and gave me the
courage to do even better.””

Hello Ms. Uzundemir. Could you briefly introduce yourself to our readers and tell us how your journey in the optical sector began?
Hello, I am Zehra Uzundemir. After graduating from the Opticianry program in 2020, I began my journey in the sector. I worked for two years at an optical store in my hometown, which gave me the opportunity to develop my skills both in the workshop and in direct customer interactions. Over time, I realized that helping people and seeing their satisfaction made me even more committed to my profession. I vividly remember delivering glasses to an elderly customer who, upon seeing clearly, expressed her heartfelt gratitude and prayers. That moment deeply moved me and made me understand once again how meaningful my work is for people. I can confidently say that this feeling has been the foundation of my journey in the optical sector.

You opened Zehra Optik in Muğla in 2025. Could you share when and how you decided to start your own store?
The idea of opening my own store began to take shape while I was still a student in the opticianry program. From that time, I imagined a concept that was different from standard stores. I wanted to create a space where people could feel comfortable, at ease, and truly welcome, beyond the usual optical store experience. My early professional experiences helped me refine this vision and guided me on the path I should follow. I aimed to design a store that not only offers products but also listens to customers’ real needs and provides personalized solutions. Over time, these ideas became clear, and with the combination of courage and experience, I was able to bring this vision to life in my own store. Zehra Optik is not just a workplace for me; it is the tangible realization of a dream I have nurtured for years.

Opening a store in Ortaca, where local connections are strong, how does that influence your relationships with customers and your business?
Ortaca has a close-knit social fabric where people know each other and trust is highly valued, which provided a solid foundation as I established my store. I have the chance to closely observe my customers’ expectations, daily habits, and needs. This allows me to offer not just products but also genuine guidance and solutions tailored to each individual. Over time, the warm and sincere communication we have built has been personally rewarding and has contributed to the stable growth of my store. The strength of the local profile has transformed my work from a simple business venture into a long-term professional journey rooted in trust and meaningful relationships.

Your store’s interior design is truly impressive. Did you work with an interior architect, and how did you develop the concept?
The store’s decoration was extremely important to me, and working with our interior architect, Ms. Dilara Isparta from Lotis Design, was genuinely exciting. From the moment we met, our collaboration felt effortless; sharing similar tastes and perspectives made the process very meaningful for me. This harmony made both designing and implementing the store concept smooth and enjoyable. We aimed for the architectural identity of the store to immediately convey warmth, sincerity, and trust to our customers. The design combines modern and elegant details while ensuring that customers feel comfortable and at ease. As a result, anyone entering the store experiences a positive first impression and feels genuinely valued.

Silmo Award Istanbul 2025 recognized you as ‘The Best Store’. What does this award mean to you and how does it influence your future goals?
Even as a young professional newly entering the optical sector and with my store having been open for only five months, being honored with such a prestigious and internationally recognized award was an indescribable joy and a highly meaningful achievement. I see this award not just as personal recognition, but also as affirmation of the approach I have tried to build and the unique store culture I aimed to create at Zehra Optik. Being acknowledged on such an important platform in a short time gave me tremendous confidence that I am on the right path. The award has strengthened our vision and reinforced our belief in our future goals. It has also inspired us to elevate the quality of our service, expand our product variety, and further innovate. At the same time, it comes with a greater sense of responsibility, as expectations from Zehra Optik are now higher. Moving forward, I want the store to evolve not just as a place to sell products but as a space for guidance and trust, where customers feel supported and valued. This recognition has shown me that the vision I have pursued resonates in the sector and motivates me to strive even further.

When selecting the products and glasses for your store, what criteria are most important to you?
When choosing products, I place great emphasis on brand recognition and reliability. Offering well-known brands allows me to provide customers with strong assurance of quality. At the same time, I do not want to remain solely within the familiar lines, so I make sure to include boutique and unique designs in our selection. Every customer has a different style and need, and being able to offer this variety is very important to me. I also apply the same care to lens selection, considering both visual aesthetics and technical performance. My goal is to ensure that anyone entering the store can easily find options that are both fashionable and suitable for their vision health. Therefore, when curating our collection, I take trends, quality, and customer feedback into account together.

How do customers experience your store? How would you describe your service approach?
Customers visiting the store are first greeted by a warm and welcoming atmosphere. I strive to make them feel valued and truly heard, rather than just being part of a sales process. My service philosophy focuses on carefully understanding each customer’s needs and guiding them toward the most suitable solution. I view choosing glasses not only as an aesthetic decision but also as one that impacts daily life quality. Therefore, we take our time, explore options together, and ensure that every customer can make a confident choice. Creating a comfortable environment where people can express themselves freely is very important to me. My ultimate goal is for everyone leaving Zehra Optik to feel assured that they made the right choice and leave with a sense of happiness.

What is your roadmap for Zehra Optik in the coming period?
Our main objective moving forward is to grow steadily while maintaining our customer-focused approach. I plan to integrate more innovative products and unique designs into the store. Additionally, we aim to leverage technology further to enhance the customer experience and strengthen our position as a young and dynamic brand in the sector. I am careful to ensure that every step we take is sustainable and contributes to long-term growth.

Silmo Istanbul Optical Fair took place for the 12th time. What are your thoughts on the fair’s development and its contribution to the sector?
We have seen the Silmo Istanbul Optical Fair grow stronger each year. The fair has become more than a platform for showcasing new products; it is an important gathering point where the pulse of the international optical industry is felt. Seeing different brands, designers, and industry professionals together provides us with inspiration. It also greatly contributes to the exchange of professional knowledge and the development of a shared industry culture. I firmly believe that Silmo Istanbul will continue to increase its international impact in the coming years.

Thank you for your valuable interview. Lastly, what are your thoughts on 4 your eyes?
The optical magazine, 4 your eyes, stands out as an important resource that offers in-depth insights into the sector while keeping up with trends and innovations. For industry professionals like me, it serves as a valuable reference point, helping us stay informed about developments and fostering the flow of knowledge and professional growth. I wish continued success to the team.

JANUARY 2026

UK Optik

U&K OPTİK

A Boutique Born of Vision and Experience

“Silmo Istanbul is no longer just a trade fair; it has become a powerful platform that showcases Turkey’s potential in the optical industry to the world.”

Hello Mr. Kürşatlar. Let’s begin our interview by getting to know you. Could you introduce yourself and share how you first became involved in the optical sector?
Hello, I am Umut Kürşatlar. I was born in 1992 as the son of a father who worked as an eyewear wholesaler and a mother who was a public officer. I grew up surrounded by the world of eyewear and optics from an early age. Thanks to my father, I had the opportunity to learn the fundamentals of the profession closely and gained a natural affinity for the field. Due to my interest in mathematics and physics, I pursued engineering and graduated from the Department of Naval Architecture and Marine Engineering. After working as an engineer for some time, my passion for commerce and longing for the optical sector became stronger. I then completed a second degree in Opticianry. Inspired by the knowledge, experience and vision of my father, Ata Kürşatlar, who is one of the most respected and established figures in the sector, I continue to carve out my own path under the roof of U&K Optik with the same dedication and discipline. By adding my own vision, aesthetic perspective and modern retail approach to the knowledge and work ethic I inherited from my father, I blend traditional expertise with today’s innovative mindset and strive to bring a both rooted and contemporary touch to the industry.

Could you tell us about the establishment of U&K Optik? How did your retail journey begin?
I decided to bring my own brand to life by combining the experience I had gained over the years in wholesale optics with the boutique retail approach I observed abroad. The premium boutique concept I had long dreamed of became a reality in Anadoluhisarı, one of Istanbul’s most distinguished neighborhoods. U&K Optik was designed not only as a point of sale but as a living space that highlights design, aesthetics and personal experience. Although I received many name suggestions, I wanted the brand to fully reflect my own vision, so I chose the name U&K, representing my initials. In short, U&K Optik was founded with the aim of offering a personalized optical experience that brings together years of expertise, international inspiration and a local boutique perspective.

Do you offer products from every segment? Which products and brands do your customers prefer most?
Since our store is located along the Bosphorus and right next to waterfront mansions, our customer profile naturally gravitates toward high quality and uniquely designed products. For this reason, we primarily feature Europe’s most distinguished brands. Our founding principle was to bring together the finest optical and sunglasses brands in Turkey under one roof. Today, our customers can find extensive collections from premium brands such as Cartier, Chopard, Silhouette, Tom Ford, Mykita, Gucci and Maybach all in a single place.

Designer brands have become increasingly popular in recent years. Do you also receive such requests from your customers?
Absolutely. People no longer want to wear brands they see on everyone else. They prefer more boutique, distinctive and personal designs that reflect who they are. Customers are looking for eyewear that expresses their identity, and this growing demand is fueling the interest in designer brands. At U&K Optik, we follow this shift closely. In addition to globally renowned brands, we also showcase successful boutique manufacturers and local designers from Turkey. These collections, each crafted with meticulous attention to detail, stand out in both quality and character. In short, eyewear has evolved beyond being a simple accessory; it has become a piece that expresses one’s style and stance. Our approach is built entirely around this understanding.

Could you tell us about the after sales services you offer? How do you build customer loyalty?
As a boutique eyewear store, we see each of our customers as a long term friend. In our after sales support, we prioritize being there for them whenever they need anything related to their eyewear. We adopt a personalized approach to build customer loyalty. By getting to know our customers’ style, face shape and usage habits, we provide tailored recommendations in their future visits. In short, for us, a sale is not just a transaction but the beginning of a long lasting relationship based on trust.

Do you find the sector’s sales and training initiatives sufficient? Do you organize training programs for your staff?
Although training activities in the sector have increased in recent years, I believe there is always a need for more due to evolving technology and design trends. At U&K Optik, we place great importance on staff training. We ensure that our employees attend trainings organized by lens manufacturers and brands so they can maintain both their technical knowledge and service quality. We also enable them to participate in international fairs and seminars, allowing them to closely follow global trends and industry innovations. This way, our team provides service not only as salespeople but as professionals who understand the product, its technology and the spirit of the brand.

High street stores or shopping malls? We would like to hear your preference and the reasons behind it.
We definitely prefer high street retail. We are located in Anadoluhisarı, a neighborhood with a preserved historical texture and a warm, authentic community spirit. Here, we can communicate with our customers one on one, get to know them and closely follow their needs. For us, each new day is not only about sales but also about social interaction. People picking up fresh bread from the bakery or stopping for a morning coffee see us, greet us and chat with us. This warm connection strengthens the soul of our brand and builds trust. In a shopping mall, it is difficult to capture this natural and sincere atmosphere. In our view, an optical store should not only be a point of sale but also a part of the neighborhood it belongs to. For this reason, being a high street store aligns perfectly with our brand’s identity.

As a retailer, what are your thoughts on price competition among your colleagues in the sector?
Price competition is an inevitable reality of the retail industry. However, we prefer to interpret this competition not solely through pricing but through service quality, trust and customer satisfaction. Since my father has been active in the optical wholesale sector for many years, I know manufacturers and distributors closely, which provides significant advantages in terms of sourcing for U&K Optik. Because we can procure products under more favorable conditions, we offer our customers both extensive collections and competitive prices. For us, the true differentiating factor is not just affordable pricing but creating an experience where customers feel safe and continue to receive support after the sale. In the long term, loyalty and trust become far more valuable than short term price competition.

Do you follow international optical fairs and industry developments?
Yes, I closely follow international fairs to stay in tune with the pulse of the industry. Every year, I regularly attend the Mido and Silmo Paris optical fairs. These fairs are not only about seeing new collections but also serve as major sources of inspiration for observing trends, technological developments and the future of the global optical sector firsthand. In fact, the concept of my store was born from the impressions I gained at these fairs. My goal was to create a retail concept that reflects the boutique optical approach seen in Europe, which is still relatively rare in Turkey. Thanks to this vision, both our store architecture and our service philosophy stand apart from traditional retail. In short, international fairs are not just events for us but centers of continuous renewal, inspiration and vision.

What are your thoughts on the development of the twelfth edition of Silmo Istanbul Optical Fair and its contributions to the sector?
Silmo Istanbul has become an increasingly significant meeting point for our industry, reaching closer to international standards each year. With its brand diversity and the quality of its exhibitors, it clearly reflects the strength of the Turkish optical sector. For me, Silmo Istanbul is not just a commercial event but also a hub for industry innovations, idea exchange and inspiration. The insights we gain at the fair each year directly contribute to the vision of our store. Silmo Istanbul is no longer just a trade fair; it has become a powerful platform that showcases Turkey’s potential in the optical industry to the world.

Thank you for your valuable interview. Lastly, we would like to hear your thoughts on 4 your eyes.
Thank you. It is truly meaningful to be featured in such a high quality industry platform. 4 your eyes stands out not only as a source of news or promotion but also as a medium that brings vision and depth to the optical sector. I believe that its ability to bring together different stakeholders and facilitate knowledge sharing creates a major advantage for us retailers. With its impartial, up to date and professional content, it makes a real difference in the sector. In short, I see 4 your eyes as one of the voices and showcases of the optical industry. My sincere thanks to everyone who contributes to it.

December 2025

Galaxy Optik

GALAXY OPTİK

Earning Trust with a Corporate Stance

“Adapting rapidly and effectively to the evolving optical world, Silmo Istanbul keeps its finger on the pulse of the Turkish and regional markets.”

Let’s begin by getting to know you. Could you tell us about yourself and share the story of how you entered the optical industry?
Fatih Aslan: Our journey, which first started in 1996 in a watch and optical store, brought us to today with the participation of my brother in 2010. Of course, whole process was not easy. Over time, we faced both industry-specific and economic challenges; however, we stayed true to our goals, made the right investments at the right time, and took steady steps forward. For many years, I worked in the workshop — the heart of the business — and later in sales and supply. By identifying and improving the industry’s shortcomings, I actually laid the groundwork for the corporate structure we have today. I trained my brother to take part in the infrastructure of the corporate retail sector in 2006, and after he completed his military service, I brought him into our business in 2010.

Yusuf Aslan: As my brother mentioned, under his guidance I gained four years of experience starting in 2006 before completing my military service. I began working with my brother, the Founder of Ceylan Optik in Söke, Aydın, in 2010. In our business, the division of work is split into two parts. I currently serve as the operator of our stores. I am responsible for product distribution to stores, post-sales communication, departments, and infrastructure.

Can we say that with your first store in Söke district in 2008, the foundations of Galaxy Optik were laid? How was the process of opening your first store?
Absolutely. Even when opening Ceylan Optik, I shared the same vision regarding the services we would provide. I have always been in favor of corporateness, because being corporate reflects the importance and respect we show to our customers. After all, we have been serving in this sector for many years now. For this reason, we have never adopted a working system that lacks planning, order, transparency, or trust. Conducting our work with seriousness and precision is a reflection of the respect we have for both ourselves and our customers.

How did your business structure evolve after Yusuf joined? What are the advantages and challenges of working as two brothers?
Naturally, we continued on our path with greater strength. While I followed industry fairs and our investments, my brother took charge of the interpersonal relationships and customer dialogue that are so crucial for us. We built our brand on solid foundations by taking every step through mutual trust and collective wisdom.

The journey began with the name Ceylan Optik, continued with the opening of Galaxy Optik in a shopping mall in 2024. Can you share the details?
From day one, we have moved forward with the right steps, maintaining our focus on high quality and reliability. November 2024 marks not only the date we opened our Galaxy Optik store in the shopping mall, but also the opening of the mall itself. Naturally, being among the first stores in a newly opened shopping center carried a certain risk. Therefore, we deeply analyzed the demographic profile of the local population, the mall’s customer potential, and the existing optical stores and brands in the region. We then reviewed the operations within Aydın and shaped our strategy according to the unmet needs of the target audience. With our experience and knowledge, we decided that this risk could be turned into an opportunity. Since that day, we have continued to grow stronger in our services.

Can you tell us about the target audience, concept, and interior design of your new mall store?
With Galaxy Optik, our goal was to create a boutique store in our precious city, Aydın that features the top segment of brands. We wanted high-end products and brands to meet our customers in a visually aesthetic environment. Through our boutique retail concept, we enable our target audience to access world-famous brands easily and trustfully. We designed the store with great care and an elegant aesthetic approach that would instantly capture our customers’ curiosity. We are happy to receive positive feedback and to offer our customers high-quality service.

Do you only feature high-end products in your stores? Which optical and sunglasses brands do you sell the most?
To be honest, yes, we mostly prefer to sell top-segment products. We are selective in terms of brands, and we continue our path by offering up-to-date and trendsetting models. Many premium brands are easily accessible in our stores. For us, it has always been a priority to maintain the right balance between health and fashion. We aim to offer our customers both sophistication and eye health together.

What are your priorities in terms of customer satisfaction? Could you tell us about your after-sales services?
We take the utmost care in providing every customer who visits our stores with a detailed presentation of the product and clear information about its use. It is very important to us that our customers make informed purchases when choosing their products. We operate under the principle that the options we present must be shaped solely according to their needs and preferences. To ensure sustainability in the after-sales process, we work with major companies. We never want our customers to experience any problems after their purchase, and if they do, we provide quick solutions. Because the principle that “the customer is our greatest asset” is our core value.

What do you consider to be your strongest qualities that set you apart from other optical stores?
As I mentioned earlier, we have prioritized corporateness since laying our foundations in 2008, and we have continued along this path ever since. Seeing that we now serve a broad customer base ranging from grandparents to grandchildren is a great source of pride for us. Knowing that we have earned the trust of customers of all ages through proper communication and the right products is what keeps us motivated despite all current challenges. Thanks to our sustainable business structure and customer satisfaction-oriented approach, we continue to grow as a brand that appeals to every generation, instills lasting confidence, and fosters customer loyalty.

What methods do you use to respond to changing customer expectations in recent years?
People no longer decide on the eyewear they will buy only by seeing them in optical stores. Especially among younger generations who use digital channels more actively, awareness and expectations about brands have evolved and become more informed. Meanwhile, social media has become a stronger promotional tool than ever before. Therefore, as Galaxy Optik, we identify our target audience primarily through social media and carry out our promotional and advertising activities accordingly. By speaking the same language as our customers, we take steps that align with their expectations and move forward together.

What are your thoughts on the contributions of Silmo Istanbul Optical Fair to the optical industry?
As someone who has attended leading international optical fairs and industry events for years, it is very important for me to learn about innovations and technological developments and to reflect them in our business through discussions with my colleagues. For this reason, visiting the Silmo İstanbul Optical Fair every year is always an exciting experience. Silmo Istanbul manages to surprise us in a good way each year with its innovations and fresh perspectives. Adapting rapidly and effectively to the evolving optical world, Silmo Istanbul keeps its finger on the pulse of the Turkish and regional markets. I believe Silmo Istanbul plays a crucial role in shaping the future of the optical industry.

Thank you for this valuable interview. Finally, could you share your thoughts about 4 your eyes Optical Magazine?
I can say that I haven’t missed a single issue of 4 your eyes for many years. With your carefully curated, rich content, you provide every kind of information, news, innovation, trend, and technology that optical professionals need. By presenting detailed information about brands, companies, and their innovative steps, you actually open a window of opportunity for all optical professionals. We wish continued success to your entire team.

November 2025

Everest Optik

Everest OPTİK

Aiming for the Summit, No Compromise on Quality

“The educational sessions and workshops within Silmo Istanbul play a critical role in enhancing the knowledge and expertise of industry professionals.”

Hello Mr. Doğanay, could you let us get to know you a little better? How did you enter the optical industry?
Hello, I am Mehmet Akif Doğanay. I was born in Istanbul in 1984. In 1997, at a relatively young age, I began working at Dural Optik in Sirkeci under my mentor and also my uncle, Alaaddin Karabulun. By working in different areas of the optical sector, I gained a broad perspective on the industry. I experienced every aspect of the field, from watch and eyewear production to pharmacy-based optical services, and from Sirkeci’s small-scale retail culture to shopping mall stores. I also had the opportunity to closely observe the traditional “licensed optician” system that existed in Turkey before foreign investment entered the retail sector, as well as the operations of corporate international firms that later entered the market. These experiences gave me the chance to identify gaps in the sector and develop innovative solutions to address them. With this purpose, I embraced adding value to our industry as a personal mission.

You founded Everest Optik in 2023. How did you decide to open your store, and what was your main motivation?
In our industry, the ultimate goal for everyone who completes their apprenticeship and journeyman period is to open a store and become the owner of their own business. However, I realized that in a globalized world, the mindset of “better a small business of your own than nothing” is no longer sufficient. I observed that those who do not grow are forced to shrink, and small businesses cannot compete alone with large companies. The same situation applied to the watch market. Therefore, as Doğanay Group, we applied the franchise model, which we successfully implemented in the watch sector, to the eyewear industry. We built upon our experience in the watch industry to establish a new structure in the optical sector. The choice was simple: grow or fade away. We chose to grow.

What is the secret behind your rapid growth as Everest Optik? What are the main criteria when selecting the locations for your branches?
Reaching eight branches in a short period of time is driven by a strong team, a customer-focused service approach, and a strategic growth plan. The secret to our rapid expansion is combining our industry experience with an innovative perspective. For us, it is not only about opening more branches but also ensuring the same level of quality, trust, and customer satisfaction at every location. Therefore, we exercise great care and precision when selecting branch locations. We conduct a detailed analysis of the potential customer base in each area, evaluate existing competitors, and identify points where we can differentiate ourselves. We prefer central locations to ensure that our stores are easily accessible to customers. By focusing on local needs, we aim to provide solutions that align with the demographics of the region and the demand in the eyewear sector.

Could you share with our readers the process behind the name and brand identity of Everest Optik?
The name Everest Optik and our brand identity were carefully chosen to best reflect our goals and vision. Everest represents the peak we aim to reach in the optical sector. The name was created not only as a brand but also as a symbol of our commitment to excellence, innovation, and trust. Everest Optik is positioned as a representation of both quality and an innovative approach in the eyewear industry. Our brand aims to be recognized and trusted not only in Turkey but also internationally. The name Everest encompasses clarity and excellence in the vision experience as well as our constant desire to reach higher. We aim to meet and excel at the peak together with those who join us.

Do your stores carry products across all segments? What are the most preferred products and brands among your customers?
We offer a wide range of products in our stores to meet the needs and expectations of our customers. Prominent brands include both domestic and internationally recognized names. Our products balance quality, style, and affordability, appealing to all ages and tastes. Among our most popular products are frames that provide comfort for daily use as well as sunglasses. Additionally, eyeglass frames noted for their ergonomic design and lightweight feel are also highly favored. With our diverse product and brand portfolio, we strive to provide solutions that satisfy every customer. We deliver our service not in a mass-produced manner but with a tailored, almost bespoke approach. This goes beyond meeting expectations, offering a service that directly connects with customers and prioritizes their satisfaction.

You actively use social media. Could you talk about the benefits of your strong digital presence for your store and customers?
Our social media strategy goes beyond just promoting products; it aims to inform about industry developments, share campaigns, and communicate innovations related to our brand, thereby touching the lives of our customers. Being active on social media with our professional team helps our brand maintain a friendly and approachable image. Through an engagement-focused approach, we can take into account the opinions and suggestions of our customers and develop solutions. Social media allows us to reach everyone who is part of the Everest Optik family, adding value to their eye health and vision experience. It enables us to reach a much wider audience, adding new customers while reflecting the value of our brand through the strong connections we establish.

What are your thoughts on price competition among optical stores? How does Everest Optik approach this issue?
Intense price competition is always a significant challenge for all of us. However, at Everest Optik, we believe that competition should be evaluated not only in terms of price but also through factors such as quality, service, and customer satisfaction. We value industry solidarity and collaboration to maintain balance with our colleagues. Acting with the awareness that competition can drive the industry forward, we adopt a long-term approach where everyone can benefit.

You are an experienced figure in the optical sector. Could you share your thoughts on the changes and transformations in the industry?
First and foremost, technological advances have been at the heart of the transformation. Innovations such as customized eyewear design, digital measurement devices, and high-quality lens production have brought great dynamism to the sector. These technological advances have enabled us to offer solutions that enhance customer satisfaction. Customers today are not only seeking solutions to vision problems but are also looking for aesthetics, comfort, and quality. This has pushed the industry to offer fashionable and innovative designs. The entry of international brands has encouraged local companies to become more innovative and customer-focused. The increase in online sales channels has greatly changed accessibility to sunglasses. Within the framework of European Union compliance laws, standards such as the requirement for store managers, minimum store area, and restrictions on combining with other business types have also played a critical role in the transformation. While these standards bring quality and discipline to the sector, allowing foreign investment has left small businesses exposed against large capital. Adapting to all these changes and maintaining a customer-focused service approach to continue adding value to the industry has been both a responsibility and an opportunity for us.

Do you have any advice for newcomers to the sector or those who want to start their own business?
Those who are entering the sector or want to open a new store should first thoroughly assess their own situation. If it is not possible to create a sustainable competitive environment on their own in their chosen location, it may be best to join an established network and become part of a larger structure. We are always ready to provide support in this regard. We are happy to guide those who contact us and help them take the right steps. With this spirit of solidarity, we work to grow and strengthen our sector.

Could you share your thoughts on the upcoming 12th Silmo Istanbul Optical Fair in November and its contributions to the sector?
The Silmo Istanbul Optical Fair brings optical professionals together to share knowledge, establish collaborations, and explore new markets. Additionally, the educational sessions and workshops within Silmo Istanbul play a critical role in increasing sector knowledge. Silmo Istanbul has become an important meeting point not only for Turkey but also for neighboring countries. This contributes to positioning Türkiye as a regional leader in the optical industry. Silmo Istanbul creates new business opportunities for both manufacturers and retailers while leading the way in raising industry standards.

Thank you for this valuable interview. Lastly, what are your thoughts on our magazine, 4 your eyes?
Thank you for giving me the opportunity for this interview. 4 your eyes is a highly valuable platform that effectively conveys industry developments and innovations. While increasing knowledge sharing, it also contributes to the development of the sector. Your content, offering different perspectives, serves as an important resource for everyone interested in the optical industry. I wish you continued success.

October 2025

Lacivert Optik

LACİVERT OPTİK

More Than a Store, with a Branding Vision…

“As someone who has been attending Silmo Istanbul for many years, it won’t surprise me at all to see the 12th edition once again organized with professionalism and an exceptional atmosphere.”

Hello Mr. Calay. Could you briefly introduce yourself and tell us how your career in the optical industry started?
Hello, I’m Ozan Calay. I was born in Istanbul in 1998. I took my first step into the profession in 2015, when I left high school and began working at an optical store. My interest in the optical field started to take shape during those early days of apprenticeship and journeyman training. Until 2021, I worked at an optical store that had become a well-established brand in the sector. During that time, I also resumed my education, which I had previously left unfinished. In 2021, I left my job to complete my mandatory military service, and right after returning, I began working on opening my own store. In April 2022, I founded my brand, Lacivert Optik & Lens®, and opened my first store in Istanbul that June. For over three years now, I have been proudly working under the Lacivert Optik & Lens® name.

As a young entrepreneur in the optical sector, what inspired the birth of Lacivert Optik, and what are your core goals?
The motivation behind establishing Lacivert Optik & Lens® came from a deep desire to serve the industry with integrity and excellence. My primary goal is to become a trustworthy and accessible local optical brand recognized throughout Istanbul. To reach this goal, we treat customer trust and satisfaction as our guiding principles, and we consistently aim to raise our standards of service. With a mindset that embraces growth, expansion and innovation, I plan to open more stores in convenient, high-accessibility locations across Istanbul. However, I believe in growing in a controlled and thoughtful way, with a clear focus on maintaining high quality standards. Each day, we work with the same level of dedication and motivation, always prioritizing 100% customer satisfaction.

Which optical and sunglasses brands are the most popular in your store? In your view, what influences customer preference?
The brands we carry in our store are primarily those that have gained consumer trust and built a strong reputation over time. The most preferred ones tend to be internationally known names with broad appeal. In addition to these global brands, we also offer select boutique and handcrafted labels to our customers. I’ve noticed growing interest in unique and handcrafted designs in recent years, and we are truly happy to see that shift. We believe that demand for fresh styles and innovative products brings vitality and diversity to the industry. That’s why from the very beginning, we’ve made it a priority to include design-focused collections that capture customer interest and meet their evolving needs.

How does offering a wide product variety impact your sales and customer satisfaction?
We strongly believe in the importance of offering products across all segments, and at Lacivert Optik, we put great care into maintaining this variety. To provide our customers with a diverse selection, we make sure to stock products with different features and price points. This wide assortment gives customers greater flexibility in choosing the right eyewear for their needs, and we see firsthand how it contributes to both satisfaction and convenience.

Could you tell us about your after-sales services? What approach do you take to build customer loyalty?
We believe that maintaining high service quality is just as important after the sale as it is during. That’s why we place extra care on after-sales service. Helping customers with their post-purchase needs in a fast and hassle-free way has greatly contributed to building loyalty. We’re happy to offer assistance with repairs, adjustments, replacements, maintenance, and spare parts—whatever is needed. Keeping our service standards high at every step ensures that our customers leave happy, and their satisfaction is what fuels our daily commitment to the job.

A street store or being located in a shopping mall? What is your preference as Lacivert Optik?
I believe that as optical store owners, we need to better understand how and why consumers shop for eyewear. Choosing a store location should align with your target customer base. Accessibility, foot traffic and various local factors all need to be considered. In some areas, a street-level store offers an advantage, while in others, being inside a mall might be more beneficial. However, I’ve noticed that chain stores within malls have moved somewhat away from traditional opticianry. Based on all these considerations, I chose to launch Lacivert Optik as a street-front store.

What is your pricing strategy for your products, and how do you maintain balance with other retailers?
To navigate the intense price competition in optical retail, we try to follow the recommended pricing set by the brands we work with. Selling items well above or below their true value can harm the industry and lead to price instability. We aim to keep a fair balance by adhering to consistent and responsible pricing.

Do you follow international optical fairs and industry trends?
I don’t believe it’s possible to grow or move forward without staying up to date on industry trends. That’s why I think international optical fairs and ophthalmology events play a critical role in professional development. I also really appreciate how the digital expansion of trade shows has made participation much more accessible. For example, even if I can’t attend an eyewear fair in Italy in person, I can follow it closely through online updates and livestreams. The same goes for ophthalmology events held in Europe and Asia—I can stay informed through digital articles and visual presentations.

What are your thoughts on the growth and contribution of Silmo Istanbul Optical Fair, which will be held for the 12th time this November?
As someone who has been attending Silmo Istanbul Optical Fair for many years, it won’t surprise me at all to see the 12th edition once again organized with professionalism and an exceptional atmosphere. As with every year, attendance was high at 11th edition. I believe Silmo Istanbul Optical Fair is extremely valuable for our industry and continues to grow into a more comprehensive event each year. Being under the same roof with my colleagues and seeing their shared interest and support for Silmo Istanbul is something I deeply appreciate. I look forward to reconnecting with many local and international colleagues at the next Silmo Istanbul.

Thank you for this wonderful interview. Lastly, could you share your thoughts about our magazine, 4 your eyes?
Thank you for featuring Lacivert Optik in your magazine. 4 your eyes offers thorough and thoughtful coverage of everything from sector news and innovations to trends, new brands and eyewear design. I find the digital format especially valuable, as it allows for easy access from anywhere in the world. My heartfelt thanks go out to everyone involved in creating the magazine. Wishing you continued success and many exciting issues to come.

September 2025

Bal Optik

bal OPTİK

A Strong Vision Fueled by Optical Passion

“Silmo Istanbul offers us much more than a wide product selection. It allows us to explore new technologies, production trends, and design philosophies firsthand. I don’t see it as a showcase. I see it as a school.”

Hello Ms. Havvanur. Could you briefly introduce yourself and share how your professional journey began?
Hello, I’m Havvanur Çoban. I’m 26 years old. Although I’m originally from Ankara, I was born and raised in Bolu. My professional journey began during my final year of high school, thanks to my mother’s encouragement. A close family friend had just opened an optical store, and I started working alongside him. During that period, I had my first experiences in the optical retail world. I was deeply influenced by everything I learned about enhancing visual comfort, the technical and aesthetic aspects of eyewear, and the warm, personal connections built with customers. Over time, I came to realize that optical retailing is not just about technical knowledge. It is also a profession that requires empathy and trust.

Could you tell us about the founding of Bal Optik? What motivated you to open your own store?
The founding of Bal Optik wasn’t just the start of a business for me. It was the realization of a dream. Three key factors led me to choose this profession. First, my mother, who has always been by my side and supported me wholeheartedly. Her love and trust gave me the courage to take this step. Second, having a close friend in this field helped me understand from a young age how special and human-centered this profession is. And third, I’ve had the dream of running my own business since childhood. The idea of creating something with my own values and efforts has always inspired me. When I opened Bal Optik, my goal wasn’t simply to launch a store. I wanted to create a space where people felt heard, supported, and cared for in terms of eye health. Realizing this dream in a warm and friendly neighborhood like Kılıçarslan made it even more meaningful. Here, every customer is also a neighbor, someone familiar. This sense of connection makes our work unique and keeps my excitement alive every day.

You’re the only optical store in the area. How does that affect your development, quality standards, and product range?
Kılıçarslan is a well-established neighborhood where traditional community values are still alive. Trust and sincerity are at the heart of everyday life. Here, being a shopkeeper means more than just selling products. It means becoming part of the community and responding to people’s needs with care. As the only optical store in the area, we are not just a business but a place of trust and support. The absence of competition brings with it a great responsibility. But it doesn’t make us complacent. On the contrary, it pushes us to keep improving with even greater motivation. That’s why we constantly update our quality standards, product range, and service approach. We closely follow industry innovations. If other optical stores open in the future, we won’t see it as a threat. On the contrary, it would energize the sector, which we see as a positive development. We view competition as a chance to grow, not something to fear. Our approach to retail is based on sincerity, transparency, knowledge sharing, and a solution-oriented mindset. As long as these values remain, we believe our customers will continue to choose us, no matter the circumstances.

Now that you’ve completed your fifth year as an optical retailer, what are your upcoming plans and goals?
Reaching our fifth year is both a proud achievement and a moment that deepens our sense of responsibility. With the experience we’ve gained, we’re now thinking beyond daily operations and focusing on strategic steps for the future. One of my main goals is to reach more people with Bal Optik. To do this, I plan to strengthen our digital presence. Through online appointments, product showcases, and informative content, I want to offer guidance and connection via social media and our website. I also aim to expand our product range with new collections and give more space to youth-focused designs. One goal I’m especially excited about is launching my own eyewear brand. The collection will be called “Honey” and will focus on standing out in both style and quality. I plan to offer it not only in my store but also online and in different cities in the future. In the long term, I dream of opening new locations. But throughout this process, my priority is to protect the sincerity, trust, and quality we’ve built. I want to grow without losing who we are. By keeping our customers’ needs and expectations at the center, we’ll continue moving forward with purpose.

How important is it to offer products in different price segments? How does this impact your sales?
Offering a wide range of products at different price points is essential for us. Every customer has different needs, expectations, and budgets. You can’t expect a student and a retiree, or a corporate employee and a homemaker, to choose the same product. That’s why we carry a broad selection, from affordable to premium. This approach increases customer satisfaction and positively reflects on our sales. When someone finds something that fits them, they leave happy. That strengthens their loyalty. It also helps prevent people from seeing us as a store that only sells either high-end or budget items. Our aim is to cater to all budgets while maintaining the same standard of quality and trust in every product. At Bal Optik, prices may vary, but the customer experience and service quality always stay the same.

Which optical and sunglass brands are most popular at Bal Optik?
The brands we carry are shaped largely by my own taste and insights. Whether optical or sunglasses, I personally try each pair before recommending them to customers. While the selection shifts over time, there are three sunglass brands I’ve carried since day one and continue to love – Rachel Paris, Bruno Mazzini, and U.S.P.A. Two years ago, I discovered the brand Goodlook, which quickly became a favorite as well. I carefully choose the models from these brands, and since I enjoy selling products I genuinely like, my customers are also drawn to these striking pieces. When it comes to optical eyewear, the standout brands in our store are De Valentini, U.S.P.A., Gigi Milano, Hermod, Goodlook, and Tommy Miller.

What services do you offer during and after the sale to enhance customer satisfaction?
Customer satisfaction is not just a goal for us. It’s the foundation of our work. During the sales process, we make it a priority to understand each customer’s needs and help them find the right product, both in terms of health and style. From frame selection to lens quality, we provide detailed information and involve them in the decision-making process. After the sale, we continue to be there for our customers. We offer fit checks, free adjustments and maintenance, and warranties for lenses and frames. For contact lens users, we provide regular reminders and special guidance for first-time wearers. What matters to us isn’t just selling a product once. We want to build a long-term relationship based on trust.

As a young entrepreneur, how do you see the Turkish optical industry? What do you think could support its growth?
The optical sector in Turkey has seen great progress in recent years. As consumer awareness grows, so do expectations for quality and service. This has helped the industry become more professional and more focused on customer needs. At the same time, technology, personalized solutions, and digital tools have opened up new possibilities. Still, there’s room for improvement. I believe we need to strengthen vocational training, clarify standards, and support domestic production. I also think optical stores should be seen not just as sales points but as centers for eye health consultation. Growth in this industry depends on working together, sharing knowledge, and pushing our vision forward as a collective.

Did you attend the 11th edition of Silmo Istanbul Optical Fair? How do you view its contributions to the industry?
Yes, I visited the 11th Silmo Istanbul Optical Fair last November. As in previous years, it was a valuable event that brought together professionals and offered the chance to explore new ideas and innovations. Both local and international brands were present, and we were able to take the pulse of the optical world. What I appreciate most about Silmo Istanbul is that it offers more than product variety. It’s a place where you can explore new technologies, production trends, and design philosophies firsthand. For retailers like us, these fairs are key to both sourcing and vision development. This year, I also found inspiring ideas for my own brand, Honey. Observing design trends, material choices, and consumer expectations up close gave me a clearer direction. In short, I see Silmo Istanbul not just as a trade show but as a school that supports industry growth.

Thank you for this insightful interview. Lastly, is there anything you’d like to say about 4 your eyes?
Thank you. I’m truly happy to have had this opportunity to share my journey and my passion for this profession. I’ve been following 4 your eyes for a long time and really appreciate the value it brings to the industry. Its forward-looking approach and the inspiration it provides to retailers like me are incredibly meaningful. With every issue, we gain a new perspective on our profession. It keeps us informed, highlights innovations, and gives a voice to local businesses like mine. I’m proud to be featured in such a publication. Many thanks to the entire team. I hope we’ll meet again in future editions filled with great content.

August 2025